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Customer testimonials & project ratings
independently verified by HomeAdvisor. 

Overall Verified
Testimonial Score

4.46

Composite Score

Quality

Customer Service

Value for Money


Review Date: 08/21/2014 | Author: Jeff W., Schenectady, NY

Comments: EXCELLENT SERVICE

Review Date: 08/11/2014 | Author: Linda A., Johnstown, NY

Comments: Very prompt response to Home Advisor request. First one to contact me and I was still on the website. Very detailed explanation of what to expect. Called on a Friday, but didn't schedule visit until following Monday. Bat not in evidence, so not a problem. Price quoted was a bit understated compared to contract amount, but within range of "ballpark" figure. Very hot day to be on a roof installing one -way bat doors. Job still in process. So far, so good.

Review Date: 08/11/2014 | Author: Howard H., Albany, NY

Comments: Very thorough and explained everything. Removed a skunk and a possum. Very attentive and responsive. Responded to every phone call and came every day to attend to traps, set out new bait as necessary and add new traps when called for.

Review Date: 06/17/2014 | Author: Sandra and james G., Schenectady, NY

Comments: Good experience overall, we ended up with 7 woodchucks and an opposum .. he was attentive tomus, responded to every phone call and was here daily to remove and set new traps. Highly recommend!

Review Date: 05/27/2014 | Author: a Neighbor, Schenectady, NY

Comments: Squirrel removal

Review Date: 10/10/2013 | Author: Diana F., Schenectady, NY

Comments: Very professional. I called him on a weekend and he showed up within a couple hours. He removed the trapped skunk without incident and even returned our trap the next day.

Review Date: 08/06/2013 | Author: Carolyn P., Hudson Falls, NY

Comments: He made us aware of how to avoid this problem and how to protect our family . he informed us to not use the deck for 24 hrs ,after which the poison used would no longer be hazardous to ourselves or our animals.

Review Date: 07/03/2013 | Author: Miki C., Schenectady, NY

Comments: Bill was knowledgeable and professional, responded quickly and was very helpful.

Review Date: 12/08/2012 | Author: a Neighbor, Schenectady, NY

Comments: Bill was very professional. He was always prompt and explained what he was doing at every step.

Review Date: 07/19/2012 | Author: Al A., Cohoes, NY

Comments: Bill seemed very knowledgable at his profession ,I liked being able to contact them any time to let them know an animal was caught or the trap required more bait. Hopefully their methods resolve my skunk issue,got a few so far

Review Date: 07/16/2012 | Author: Catherine D., North Creek, NY

Comments: Very professional and responsive.

Review Date: 07/13/2012 | Author: James C., Saratoga Springs, NY

Comments: Quick response, clear explanations, did a great job.

Review Date: 06/27/2012 | Author: Karri M., Clifton Park, NY

Comments: They were the first to respond - clear information about steps and cost involved - very timely - caught the animal the first night. Awesome!

Review Date: 06/27/2012 | Author: Jerry S., Castleton on Hudson, NY

Comments: Bill provided information about skunks and that he may or may not find one. He explained what he would do if he caught one, found a carcass or did not find one. He was very honest, skilled and friendly. I would definitely recommend to everyone that they call and discuss their wildlife problems with Bill.

Review Date: 06/01/2012 | Author: Mary H., Wynantskill, NY

Comments: I haven't heard any noises in the bedroom walls in 2 weeks. Not sure if the animal left or if Harts are doing their work. I'm pleased with their service . Anytime I call and speak to Bill, He has us on a schedule to ckeck the traps put outside.

Review Date: 05/06/2012 | Author: Tom C., Altamont, NY

Comments: I went to them after having an unsatisfactory experience with another firm. This guy was great. He came to the house when promised and removed the skunk in no more than 10 minutes. He clearly knows what he is doing (unlike the other firm). Its good to have such good competent people around. Plus his price was less than half of what I was quoted from the other firm, which was unable to remove the skunk because they thought they'd get sprayed. I will definitely use Hart's in the future and communicate to others on him.

Review Date: 07/14/2011 | Author: Mary H., Cambridge, NY

Comments: Submitted request to ServiceMagic on July 4. Harts called me the same day and were at my house the next. All work was performed as promised.

Review Date: 06/07/2011 | Author: Rosaland R., Gloversville, NY

Comments: He is very informational and professional. He showed up the day I called and gave me all the information that I needed before asking him to do the job. He explained in detail what he was going to do and what was to follow after he was done. I would recommend him to all my neighbors and friends